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  • Power Off: Turn off the printer.
  • Hold Feed/Reset: Press and hold the "Feed" button (or a pinhole "Reset" button).
  • Power On: While holding the button, turn the printer back on.
  • Release: Keep holding for 5–10 seconds until lights blink or it begins to print a status/diagnostic report, then release.
  • Reconfigure: The printer will restart with factory default settings, which may require re-pairing it with your POS system. 
Keywords: Failure Not Printing Receipt